Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone number, shipping address
• Payment Information: Credit/debit card details (processed securely by payment gateways)
• Account Information: Username, password, order history
• Usage Data: Browsing behavior, device information, IP address

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Send promotional emails (with your consent)
• Improve our products and services
• Prevent fraud and ensure security

3. Information Sharing

We do not sell your personal information. We may share data with:

• Shipping Partners: To deliver your orders
• Payment Processors: To process payments securely
• Analytics Services: To improve our website
• Legal Requirements: When required by law

4. Data Security

• We use SSL encryption for all data transmission
• Payment information is processed by PCI-compliant gateways
• We regularly update our security measures
• Access to personal data is restricted to authorized personnel

5. Cookies

We use cookies to:

• Remember your preferences
• Keep you logged in
• Analyze website traffic
• Show relevant advertisements

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Opt-out of marketing emails
• Request data portability

7. Data Retention

• We retain order data for 7 years (legal requirements)
• Account data is kept until you request deletion
• Marketing preferences can be updated anytime

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.

9. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or website notice.

11. Contact Us

For privacy-related questions:

Email: privacy@oyemedical.com

Phone: 1800-123-4567

Address: Mumbai, Maharashtra, India